Our policy
Your prescription is yours
Your prescription is yours. We give you a copy after your exam and fitting, and you can fill it anywhere.
That is the law, and it is how we like to work. You can order glasses from us, from another shop or online. We would like the chance to fit you, but you never need our permission to go elsewhere.
A copy of your glasses prescription after your exam
A copy of your contact lens prescription once your fitting is done
No fee for the copy
What you receive
- 01
After your exam
Your glasses prescription, on paper or sent to you, before you leave or the same day.
- 02
After a contact lens fitting
Your contact lens prescription, once the fitting is complete and the lenses fit well.
- 03
If you ask later
Call either door. We will send a copy of your current prescription.
Book an exam or a fitting
Your prescription comes with you either way.